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Loyalty & Rewards Programmes

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Before selecting a solution provider, a client should focus on getting an honest opinion whether a customer loyalty strategy is actually a viable solution for their business.

A business first needs to have a product and service output that meets the needs of their customers – a rewards programme cannot make up for a poor product or lack of service. If the business is essentially sound, then a loyalty and rewards programme can be used to drive the right customer behaviour and assist in achieving your business objectives.

As market leaders in the supply of tailored loyalty and reward programmes – proving our competence for over 13 years, we can provide researched and proven solutions on the merits of a loyalty or rewards strategy – these programmes do work!

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Some of the services that Rewardsco currently provides:

  • Strategy and consulting services – the right solution
  • Custom benefit supplier and partner negotiation, contracting and management (no one-size-fits-all approach; Rewardsco builds specific partner solutions based on our clients’ needs)
  • Programme design – technical solutions for Point of Sale / payment integration, contact centre integration, programme back-office design (database tools & access)
  • Database management – CRM and communication tools
  • Communication services – consulting services, mailroom services and access to new media channels, both traditional and non-traditional
  • E-commerce solutions – shopping portal with a suite of products and services
  • Contact centre services – inbound and outbound integrated services

Please This e-mail address is being protected from spambots. You need JavaScript enabled to view it our business development consultants to discuss your requirements – Rewardsco guarantees straight talk on what options are best suited to your business challenges.

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faqs_hr

Q:  How should I set my goals for my incentive programme?

A: To pin down your goals, gather a few colleagues for a mini-brainstorm session. Select participants who can bring a fresh perspective and know of current conditions in the marketplace, or target audience, of which you are not aware.  read more...



Q: What should my strategy be?

A: First outline the participants who are involved in your product or service and list their functions and take note where each falls in the distribution channel. Assess how much you can realistically expect from them based on their level of involvement and other factors, such as state boundaries and legal restrictions on distributorships.  read more...


Q: How much should I spend?

A: There are some reliable indicators to follow when budgeting for your incentive program. The first is whether your programme is open-ended or closed-ended. Open-ended incentive programs tend to generate higher return on investment (ROI).  read more...


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For more information, please contact:
SA:
info@rewardsco.com
UK: info@rewardsco.co.uk

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