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Rewardsco Contact Centres offers effective contact centre and BPO solutions in line with international best practice and quality benchmarks. Rewardsco Contact Centres: Superior Value · Ultimate Experience…

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Rewardsco Contact Centres is located in River Junction and La Lucia Ridge, Durban South Africa as well as offices in London – an ideal platform for our global expansion. Our 500 seated facility coupled with an array of services; namely world-class delivery in customer services, technical support, outbound sales & marketing, market research, online support and hosted services can only be of superior value to you.

Our technological platform is state of the art infrastructure and for more than a decade, blue chip companies have used Rewardsco Contact Centres' services, trusting us to maintain their brands’ reputation and their customers’ confidence. We take time to explore individual needs and work closely with customers to tailor a flexible, cost-effective solution.

Our people are among the best in the industry, with a passion for clients’ customers which reveals a sound grasp of the importance of retention.

At Rewardsco Contact Centres, we pride ourselves on being totally transparent in our service delivery. The qualities of trust, respect, honesty and integrity influence all that we do, and our commitment to superior performance is unwavering.

Evidence of our deep-rooted understanding of our discipline is to be found in the company’s history: Rewardsco Contact Centres started as a provider of customer retention programmes. From this grew a need for customer interaction, which prompted us to establish a significant call centre infrastructure. Because of the excellent manner in which we handled their customers, they were soon asking us to manage aspects of their contact centre work.

Partnerships have been forged with leading-edge technology and service providers to enable us to extend our service offering across the globe, seamlessly.

We have evolved and grown with the contact centre trend and today offer a spectrum of complex, customer-centric solutions over multiple channels, including phone, fax, email, direct mail, web, Wap, SMS and MMS.

Extensive in-house technical expertise ensures that we can develop custom software solutions and carry out complex integration projects across multiple technologies and customer sites.

 

 

 

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Our BPeSA National Award winners 2009
BPeSA (Business Process enabling South Africa) is the national coordinating body representing the interests of BPO sector in SA. Two of our staff took top awards.. read more... 


International Supervisor of the Year: Winner Hails From Rewardsco Contact Centres SA
Rewardsco Contact Centres would like to extend its congratulations to Zainool Abedeen Bux for his achievements at the Contact Centre World BPO Awards event held in Las Vegas from the 2nd - 4th of Novemeber 2009

READ MORE...



R100m for Dbn Call centre MERCURY, Network 01 Oct 2008
More than R100 million has been invested by Rewardsco - the burgeoning South African contact centre outsourcing group - in a landmark new 500-seater Durban contact centre.

read more...


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Q: How long has Rewardsco Contact centres been in the BPO sector

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Q: How many contact centre sites does Rewardsco Contact Centres have?

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Q: Is Rewardsco Contact Centres a member of BPeSA?

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Q: Is Rewardsco Contact Centres registered and compliant with the FSB?

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Q: Is Rewardsco Contact Centres BEE compliant?

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For more information, please contact:
Rewardsco Contact Centres: rcc@rewards.co.za
Rewardsco SA:
info@rewardsco.com
Rewardsco UK: info@rewardsco.co.uk

Other related links: www.bpesa.org.za